Are you using a CRM? Customer Relationship Manager Software
In order to grow your business, you need to be able to track your progress. A CRM ( Customer Relationship Management ) system helps a salesperson/sales team organize everyone they speak to. Whether it’s an existing customer or a potential lead, the CRM will record who they spoke to, when, and what they spoke about which creates a timeline/pipeline.
This pipeline will keep you on track as to where you are going with the customer/potential customer. CRM’s also allows you to input data like customer’s birthdays, customer events, etc, that will help you “remember” these particular things that can lead to closing a new client and managing existing relationships.
We at AVA work with a few different CRM’s, (Streak, Insightly, Zoho, SalesForce) and can help you start and/or manage your CRM. From inputting new contact info to reminding you when you need to reach out to a customer, which we can also help with our full administration support team.
CRM’s are major key to helping you grow your client base and business. Feel free to contact me to discuss how we can help you build/manage your CRM today!